Last updated: 2 August 2026
Calvird Distilling respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and how you can contact us about your personal information.
Who We Are
Calvird Distilling is an Australian distillery based in Stawell, Victoria.
Website: calvirddistilling.com.au
Email: scott@calvirddistilling.com.au
Business name: Calvird Distilling
ABN: 34497459642
Information We Collect
When you visit our website, place an order, create an account or contact us, we may collect information including:
- your name
- billing and delivery addresses
- email address
- telephone number
- order and transaction details
- delivery instructions and order notes
- account login details, if you create an account
- correspondence you send to us
- your IP address, browser type, device information and website activity
- cookie and analytics information
We only collect information that is reasonably necessary to operate our website, process orders, provide customer service and conduct our business.
How We Collect Your Information
We may collect personal information when you:
- place an order through our website
- create or manage a customer account
- contact us by email or through the website
- subscribe to receive news or marketing communications
- leave a product review
- browse or interact with our website
- arrange delivery or local pickup
Some technical information may be collected automatically through cookies and similar technologies.
How We Use Your Information
We may use your information to:
- process and fulfil your order
- take payment and confirm transactions
- arrange delivery or local pickup
- send order confirmations and service updates
- respond to questions, requests or complaints
- manage customer accounts
- prevent fraud and protect the security of our website
- meet our legal, taxation, accounting and regulatory obligations
- maintain and improve our website and customer experience
- send marketing communications where you have agreed to receive them
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.
We will still send essential order and service communications when necessary to complete a purchase.
Payments
Payments made through our website may be processed by third-party payment providers such as Stripe or PayPal.
Your payment provider may collect and process payment information in accordance with its own privacy policy and security practices. Calvird Distilling does not receive or store your complete credit or debit card number.
If you choose direct bank transfer, we may receive information needed to identify and reconcile your payment.
Sharing Your Information
We may share relevant information with trusted third parties where necessary to operate our business, including:
- payment processors
- banks and financial institutions
- delivery, freight and postal providers
- website hosting and technical service providers
- WooCommerce and related website service providers
- accountants, insurers, legal advisers and other professional advisers
- government, regulatory or law-enforcement authorities where required by law
We only provide the information reasonably necessary for those providers to perform their services.
We do not sell or rent your personal information.
Overseas Service Providers
Some service providers used to operate our website, process payments, store data or deliver email services may be located outside Australia or may store information on servers located overseas.
Where practical, we take reasonable steps to work with reputable providers that maintain appropriate privacy and security safeguards.
Cookies
Our website uses cookies and similar technologies to:
- keep track of items in your shopping cart
- remember customer sessions and preferences
- enable checkout and account functions
- maintain website security
- understand website performance and usage
WooCommerce uses cookies to support shopping-cart, checkout and customer-session functions. You can adjust cookie settings through your browser, although disabling essential cookies may prevent parts of the shop or checkout from working correctly.
Information Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures may include secure website connections, restricted access, reputable website and payment providers, software updates, backups and security monitoring.
No method of transmitting or storing information online is completely secure, but we take reasonable precautions appropriate to the nature of the information we hold.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary to:
- process and manage orders
- provide customer service
- maintain business and accounting records
- meet taxation, legal and regulatory obligations
- resolve disputes and enforce agreements
Information that is no longer required may be deleted, anonymised or securely destroyed, subject to any legal recordkeeping requirements.
Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.
We may need to confirm your identity before responding to a request.
To make a request, email scott@calvirddistilling.com.au.
Privacy Questions and Complaints
Please contact us if you have a question or complaint about how we have handled your personal information.
Email: scott@calvirddistilling.com.au
We will review your concern and aim to respond within a reasonable period.
Depending on whether the Privacy Act 1988 applies to our business and the circumstances of your complaint, you may also be able to contact the Office of the Australian Information Commissioner.
Links to Other Websites
Our website may contain links to third-party websites. Calvird Distilling is not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy when our business practices, website services or legal obligations change.
The current version will be published on this page with the date it was last updated.